Explore the community Forums Lectora Lectora Questions & Answers Drag and Drop Activity not working in IE10/11

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  • #300994 Score: 0
    Profile photo of Elena Urbanova
    Elena Urbanova
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    @eurbanova3379

    Our client has tested the fix for drag and drop on multiple workstations and it seems to work even when objects are text boxes.

    They are running in IE9 compatibility mode, so maybe it has something to do with that.

    But if it didn’t work in the future, I will remember to try images instead text boxes in drag and drop. Thanks.

    #301059 Score: 0
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    Elena Urbanova
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    @eurbanova3379

    The fix seems to work on IE11, but as it turns out, our client needs both IE9 and IE11 to work simultaneously for some time. And we have this problem now: With fix it works in IE11, but not in IE9 and without it it’s reversed.

    When you pointed out that drag and drop works only with images – was the non-working course running in IE9 or IE10/11?

    And did you convert the objects to images by checking the option Convert to image or did you have to use images from the start?

    Thank you.

    #301154 Score: 0
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    Elena Urbanova
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    @eurbanova3379

    Update on IE9 vs IE11 problem: We added browser check to determine which browser is in use and if it´s IE10+ then we use the bit of code, otherwise we skip it.

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    wise owl
    curious george
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    @Support

    These issues usually come back to the Compatibility Mode. Turning on Compatibility Mode can drop the browser back to IE7 and Quirks which just won’t run the functions correctly.

    But it looks like you’ve found a workaround with the custom script and some browser checking. Hopefully most of this will start to disappear next year when Microsoft drops support for IE8 & IE9 and companies are forced to move up to a modern browser.

    #301179 Score: 0
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    Elena Urbanova
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    @eurbanova3379

    It’s possible that the compatibility mode can cause problems in some cases, but our client has tested this on IE11 without compatibility mode and it didn’t work as well.

    So it seems, this time, the problem is something else…

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