Explore the community Forums Lectora Lectora Questions & Answers Lectora 17.0.3 (Service Pack) now available

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  • #351978 Score: 0
    Profile photo of Jennifer Valley
    Jennifer Valley
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    @jvalley4735

    A maintenance update was applied to Lectora today to resolve a few issues. Please view the release notes for more details (http://trivantis.com/release-notes/lectora-desktop-17-0-3).  To update Lectora navigate to the File menu then go to Lectora Preferences.  From the Auto Updates tab and select the Check for Updates Now button. You can manually download and initiate the update by heading on over to the Downloads and Release Notes page found here: http://trivantis.com/service-pack-downloads/

    #352515 Score: 0
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    Math Notermans
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    @mnotermans5114

    Yesterday working with 17.0.2 and all worked fine, now updated to 17.0.3 and when publishing only a blank page shows. In all browsers and when published with seamless on or off, and accessibility set on or off….

    #352517 Score: 0
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    Math Notermans
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    @mnotermans5114

    Will shoot in a support ticket, cause im not sure whats happening…

    #352519 Score: 0
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    Math Notermans
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    @mnotermans5114

    I do think this is a bug in 17.0.3 If anyone can confirm this, gonna shoot in a support on this too.

    I have rebuild the awt from what i had… whats in it..

    – a audio file with events.
    – a custom skin for that player

    Rebuilding it from the previously working one… well then it works again…
    But however if you make several changes on the skin for the custom audio player and replace the existing skin in the Lectora 17.0.3 file…then the page goes blank

    #352561 Score: 0
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    Darin Lueken
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    @dlueken

    Hi Math,

    Is there any way I can get the/a broken title and possibly the published output too?  If you have already provided that info to our support, please send me the ticket and I will synch up with them.

    I can be reached at darin.lueken@trivantis.com.  I would like to look into this ASAP.

    #352570 Score: 0
    Profile photo of Math Notermans
    Math Notermans
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    @mnotermans5114

    Yeah, can get it to you. I got it working now anyway. I do think the issue/bug/trouble is in the custom audio skins.
    Whenever you create a custom skin for a player, and you publish/test/check that… and at some point you feel the need to adapt that skin…the css mostly offcourse…change some classes inthere… and then try to use the same name as before for you skin…you run into trouble. Either the skin doesnt get replaced, or empty pages occur. I encountered several things like that going wrong… I will clean/mockup the title im working on and get that to you.

    #353086 Score: 0
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    Math Notermans
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    @mnotermans5114

    Hi Darin, mailed you but the files bounced. Might be too big for normal mail. Will use WeTransfer and resend.

    Regards,
    Math

    #353093 Score: 0
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    Darin Lueken
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    @dlueken

    Hey Math,

    You can upload them to https://trivantissupport.sharefile.com/r-rcfa64c395e64e6b8 if it helps.

    #353203 Score: 0
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    Math Notermans
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    @mnotermans5114

    Just uploaded a working version ( somehow i got it working by rebuilding, i do think the custom player might have caused mayhem somehow ) and the version that aint working when publishing/previewing. Support asked me for it too, so i guess you will take care of that 😉 Thanks and happy egg-hunting in the weekend….

    Math

    #353537 Score: 0
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    Darin Lueken
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    @dlueken

    Thanks for uploading the files Math.

    I found a problem with Lectora’s publishing when it encounters an action group that cannot function (ie. goto next from last page or goto previous from first).  In this case, the action buffer did not get cleared and invalid javascript would get written out.  This would cause the page not to load.  This would also explain why you could eventually get the title to work.

    I have sent the fix to this to our QA for verification and inclusion with our next maintenance release.

     

    #353560 Score: 0
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    Math Notermans
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    @mnotermans5114

    Great work Darin. Thx a lot.

    Math

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