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  • #299554 Score: 0
    Profile photo of Reiner Fuest
    Reiner Fuest
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    @rfuest6134

    When using vertical scrollbars on a page opened as lightbox pop-up, to top margins not working correct in Firefox and Chrome (IE seems to be correct). The first line of text and the top arrow of the scrollbar is not visible (see screenshot).

    I don’t know what might be wrong, so we have a bug here?

    #299576 Score: 0
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    Ryan Swigert
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    @ryanswigert

    Sorry to hear about the scroll-bar issue. Let me check with our Support team to find out their suggestions.

    Many thanks!

    #299649 Score: 0
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    Trivantis Support
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    wise owl
    curious george
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    @Support

    Hi Reiner,

    Which version of Lectora are you using?

    In your screenshot I can see the missing scrollbar arrow, but I can’t see any text that’s missing.

    #299667 Score: 0
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    Reiner Fuest
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    @rfuest6134

    Lectora v12.1.3 (10122)

    The first line in the text box is empty, so my users ca see the text. If text is starting in the first line, the problem is visible (see new screenshot) – and it exists in IE too.

    #299669 Score: 0
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    Reiner Fuest
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    @rfuest6134

    I tried to fix this by changing the margin size. But then the scroll bar position is changed in a bad way (see screen shot).

    A workaround may be adding a style with some padding…

    #299675 Score: 0
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    wise owl
    curious george
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    @Support

    Thanks so much for the clarification! We’ll do some testing and see what we can figure out.

    #299975 Score: 0
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    Lea Thompson
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    wise owl
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    @Lea Thompson

    I haven’t been able to reproduce this, but I may have my course setup differently. Would you mind submitting a Support Case to us and including a copy of your course? I could also send you a link to my test course as it’s published on ReviewLink in case you see the issue where I don’t.

    #300707 Score: 0
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    Reiner Fuest
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    @rfuest6134

    Done.

    #300733 Score: 2
    Profile photo of Evan Harris
    Evan Harris
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    wise owl
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    @eharris6433

    @rfuest6134, The issue is that your Text Impressum re textblock in the popup page is covering up the very top of the scrolling text block. Adjust the position of these two text blocks to no longer be overlapping and that should resolve the issue.

    This post has received 2 votes up.
    #300734 Score: 0
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    Reiner Fuest
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    @rfuest6134

    Tank you very much. I should have checked this for myself…

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