We are in the process of making our courses compliant with WCAG 2.0 Levels A and AA, and we need some help, since this is quite new. We are using popup windows to display more details on certain topics, and we were looking into adding an action to allow users to close these popup windows using the keyboard, and go back to the main page. I have tried adding different actions, but not with the desired result. I cannot seem to find a way to use a keystroke to close the popup.
Your help and suggestions would be much appreciated.
Are you using lightbox popups or new windows? It is surprising that a simple keystroke trigger on an action that would close the window isn’t working. Is that what you are trying? What browser, and what key are you triggering on?
Since the Web Accessibility Settings are enabled, Lightbox pop ups are disabled by default. I am using Chrome version 64.0.3282.186 (64-bit), and I assigned at the pop up page level an action On C keystroke exit/close window. I also tried On C Go to last page visited. None of these actions do anything, whether I am in Run Mode, using ReviewLink, or publishing on our LMS.