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  • #343751 Score: 0
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    Shaun Jones
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    @sjones3135

    Hello Trivantis Community,

    I’m working with a client and attempting to use the XML Export feature however when the actual XML is exported, it contains added characters which makes it very difficult to accurately edit the XML data in my text editor.

    Does this option truly work? Am I missing something ? I would like to use this feature because it could save many hours of development time for our team.

     

    Thanks,

    S.J.

    #344759 Score: 0
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    Jennifer Valley
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    What type of special characters are you seeing? If you’re able to send a sample file in to the Support team they should be able to help troubleshoot the issue with you.  There’s a Submit a support ticket on the right-hand side of the screen.  As far as I’m aware there are no reported issues regarding XML export. In the mean time, I’ll ask around to see if anyone has any suggestions.

    #344787 Score: 0
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    Thank You Jennifer, I’ve submitted a ticket.

    EXAMPLE #1

    Here is the original text from the slide:

    Follow the Training Outline
    Set clear expectations
    Hold team accountable for Service Basics

    Here is the text when exported using XML Export feature:

    <rtf>{\rtf1\ansi\deflang1033\ftnbj\uc1\deff1 {\fonttbl{\f0 \froman \fcharset0 Times New Roman;}{\f1 \fswiss Arial;}{\f2 \fswiss Calibri;}{\f3 \froman \fcharset2 Symbol;}{\f4 \fnil \fcharset2 Wingdings;}} {\colortbl\red0\green0\blue0 ;\red255\green255\blue255 ;\red0\green0\blue0 ;} {\stylesheet{\f1\fs20\cf2\cb1\ulc2 Normal;}{\cs1\cf2\cb1\ulc2 Default Paragraph Font;}} {\*\revtbl{Unknown;}} \paperw12240\paperh15840\margl1800\margr1800\margt1440\margb1440\headery720\footery720\deftab360\formshade\aendnotes\aftnnrlc\pgbrdrhead\pgbrdrfoot \sectd\pgwsxn12240\pghsxn15840\marglsxn1800\margrsxn1800\margtsxn1440\margbsxn1440\headery720\footery720\sbkpage\pgncont\pgndec \plain\plain\f1\fs20\pard\s0{\*\pn\pnlvlblt\pnhang\pnf3{\pntxtb \&apos;b7}}\fi-360\li360\sb60\sa60\ql\hich\f2\loch\f2\fs32 Follow the Training Outline\lang1033\hich\f2\loch\f2\par\lang1033\hich\f2\loch\f2 Set clear expectation\lang1033\hich\f2\loch\f2 s\lang1033\hich\f2\loch\f2\par Hold team accountable for Service Basics \par} </rtf>

    EXAMPLE #2

    Here is the original text from the slide:

    What is the cook time for Chicken Waffle Tenders?

    Here is the text when exported using XML Export feature:

    <rtf>{\rtf1\ansi\deflang1033\ftnbj\uc1\deff1 {\fonttbl{\f0 \froman \fcharset0 Times New Roman;}{\f1 \fswiss Arial;}{\f2 \fswiss Calibri;}} {\colortbl\red0\green0\blue0 ;\red255\green255\blue255 ;\red0\green0\blue0 ;} {\stylesheet{\f1\fs24\cf2\cb1\ulc2 Normal;}{\cs1\cf2\cb1\ulc2 Default Paragraph Font;}} {\*\revtbl{Unknown;}} \paperw12240\paperh15840\margl1800\margr1800\margt1440\margb1440\headery720\footery720\deftab360\formshade\aendnotes\aftnnrlc\pgbrdrhead\pgbrdrfoot \sectd\pgwsxn12240\pghsxn15840\marglsxn1800\margrsxn1800\margtsxn1440\margbsxn1440\headery720\footery720\sbkpage\pgncont\pgndec \plain\plain\f1\fs24\ql\hich\f2\loch\f2\cf2\fs32 What is the cook time for C\lang1033\hich\f2\loch\f2 hicken Waffle Tenders\lang1033\hich\f2\loch\f2 ?\par} </rtf>

     

    I would like to open the XML file in my text editor and do a find and replace. However as previously described it’s difficult when the exported XML has added code.

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