Privacy Policy

Last Modified: March 31, 2017

This Privacy Policy (“Privacy Policy”) applies to the SC eLearning, LLC dba Trivantis (“Trivantis”, “we”, “our”, or “us”) website located at www.trivantis.com, along with all of the features, products and functions therein (collectively, the “Website” or “Site”).  This Privacy Policy gives you details of our privacy practices, including: (1) what types of information we collect about you; (2) how the information will be used; (3) to whom we disclose the information; and (4) how we safeguard the information.

By accessing or using the Site, you agree that you have read, understand, and are bound by the terms and conditions of this Privacy Policy, which is part of our Trivantis Terms of Use, located at www.trivantis.com/terms-of-service/.

You understand that we may revise and update this Privacy Policy from time to time in our sole discretion.  All changes are effective immediately upon posting.  Your continued use of the Website following the posting of a revised Privacy Policy means that you accept and agree to those changes.  It is your responsibility to check this page periodically so that you are aware of any changes, as they are binding on you.

 

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE.

 

2. The Information We Collect.

 

Information You Voluntarily Provide:

In addition to the information you voluntarily provide us in connection with your use of the Website (including your use of the products made available on the Website)), we may track your interactions and other correspondences with other users of the Website in message boards, chat rooms, personal web pages or profiles, forums, bulletin boards and any other interactive features (collectively, the “Services”) on the Website that allow you to post, submit, publish, display or transmit to other users or persons (“post”) content or materials (collectively “Your Content”) on or through the Website to ensure the proper functioning of the Website. Your Content is posted and transmitted to other users at your own risk and we cannot control the actions of other users of the Website with whom you may choose to share Your Content.  Therefore, Trivantis does not and cannot guarantee that Your Content will not be viewed by unauthorized persons.

This Privacy Policy is not limited to information collected through our Website but also applies to information we collect through email, text messaging and other electronic messaging between you and our Website through mobile applications, desktop applications or any other sources including, but not limited to those products and/or Services offered by Trivantis or associated third parties.

As per the Terms of Use, all user names, passwords or other information provided as part of our security procedures must be treated as confidential and you must not disclose it to any other person or entity.  You agree that your account is personal to you and you will not provide access to this Website to other persons or entities using your user name, password or any other security information.  You agree to immediately report any instances of unauthorized access to or use of your user name or password or any security breaches of which you become aware.  You also agree to completely exit out of your account once you are finished with the Trivantis Website and that you will use caution when accessing your account from public or shared computers so that others may not access your personal account information.

Trivantis retains the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of this Privacy Policy and/or the Terms of Use.

 

IP Addresses and “Cookie” Information:

When you visit or browse the Trivantis Website, we may use standard technology to collect information, such as your Internet Protocol or “IP” address or the “URL” of the pages you visit, and may use “cookies,” web beacons, or other objects to collect statistical and other information about your use of our Website.  “Cookies” are small data files that are downloaded onto your computer when you use our Website.  Cookies automatically identify your browser to the trivantis.com server whenever you interact with the Site.  We use cookies and the information they provide to improve our Website and the quality of your experience.

The purpose of collecting this information is to improve the effectiveness of our Website and allows us to compile aggregate and anonymous information about the usage of our Website.  Collected information may include, but is not limited to: the web pages you visit, the date and time of your visit, your language preference, demographic information (such as age and gender), and the web browser you use to access our Website.

You acknowledge that Trivantis may use analytics tools, either created by us or obtained from a commercial or third party service, to analyze the information you provide or that we collect from you.  You agree that Trivantis may obtain additional information from such third parties or commercial analytics tools and add it to the information we have collected or that you have provided to us.

 

2. How We Use Your Information

 

Trivantis uses your information in connection with the Services and other features we provide to you.  We may use the information we receive about you in the following ways:

  • To present our Site and its contents to you;
  • To ensure the  safety and security of the Website and to troubleshoot issues with the Website;
  • Prevent fraud or potentially illegal activities or other activities in violation of our Terms of Use;
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us and between us and third parties, including for billing and collection;
  • To provide you with information, products, or Services that you request from us;
  • In connection with location features and Services;
  • To provide you with  Services and/or respond to your inquiries;
  • To provide you with notices about your account;
  • To measure or understand the effectiveness of advertisements or other content that you see on the Website;
  • To make suggestions to you and other users on the website to improve and/or  customize your experience;
  • To assist us in tailoring product lines, services and Site content to better serve our users;
  • To notify you about changes to our Site or Services we offer or provide through it;
  • In any other way we may describe when you provide your information; or
  • For any other purpose with your consent.

Granting us this permission not only allows us to provide you with Services, but also allows us to provide you with innovative features and future Services that will be able to use the information we receive about you in new ways.

 

3. Disclosure to Third Parties

 

Trivantis does not disclose your personal information to unaffiliated entities unless otherwise described in this Privacy Policy; however we may disclose aggregated or other information about our users that does not identify any particular individual.

We retain the right to disclose your personal information

  • To our subsidiaries and affiliates;
  • To third parties to market their products or services to you;
  • To operational service providers, contractors and other third parties, such as those that support operations and activities in connection with our App or training materials;
  • To comply with any court order, law, regulation or legal process, including to respond to any government or regulatory request;
  • To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes, or if we believe you are violating, have violated or may violate our Terms of Use;
  • If we believe you are or may be a threat to safety, property, interests or rights of Trivantis or others or if we believe disclosure is necessary or appropriate to protect the rights, property or safety of Trivantis, our customers or others;
  • To investigate, respond to or resolve problems or inquiries or defend our interests;
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, in which personal information about our Site users is among the assets transferred;
  • To fulfill the purpose for which you provide your  personal information, such as creating a login for our forum or to purchase our products and Services;
  • For any other purpose disclosed by us when you provide your personal information; or
  • When you otherwise consent.

 

4. Third-Party Use of Cookies and Other Tracking Technologies

 

Some content or applications, including advertisements, on the Website may be served by third-parties.  These third parties may use cookies or other tracking technologies to collect information about you when you use our Website.  The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services including our Website.  They may use this information to provide you with advertising or other targeted content.

Trivantis does not control any third parties’ tracking technologies or how such technologies may be used.  If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

 

5. Accessing and Correcting Your Information

 

If you wish to access, update or correct your personal information that we collect through the Site, please contact us via email at the address shown in the “Contact Us” section available on the Website at http://trivantis.com/send-us-a-message/.  To protect your privacy and security, we will take reasonable steps to verify your identity before granting access to your information or making corrections.  We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

 

6. Privacy Policy Changes

 

We reserve the right to edit, amend, modify and update the terms of this Privacy Policy at any time.  We display a “Last Modified” date at the top of this Privacy Policy so that it will be easier for you to know when there has been a change.  You are responsible for reviewing this Privacy Policy from time to time to ensure that you remain current with any changes.  If there are material changes to this Privacy Policy, we will notify you by posting a notice on our Site, or by other means, such as by sending you an email.  Your continued use of the Site after this Privacy Policy has been changed constitutes your acceptance of those modifications.  We encourage you to review this Privacy Policy whenever you visit our Site.

 

7. How You Control Your Information

 

Email Opt Out
From time to time, Trivantis may notify you by email of special promotions, changes to the Site, and/or new products or Service offerings that we think may be of interest to you.  If you decide you no longer want to receive emails notifying you of this information, please contact us at the email address or phone numbers listed on our “Contact Us” page available at http://trivantis.com/send-us-a-message/.

Cookies
If you prefer not to allow us to use “cookies” to collect information, you can disable the cookies by turning them off in your browser, although some areas of the Site may not function properly if you do.

Advertising Opt Out
To learn more about the use of your information for advertising or to choose not to have your information used by any third-party advertising partners by opting out, please visit the Network Advertising Initiative by visiting https://www.networkadvertising.org/.  

Location
You can decline to allow the mobile Site or any mobile applications to access your mobile device’s location, either when you are first asked permission or at any other time by using your mobile device settings and controls.  Certain features of our mobile Site and applications may not be accessible to you if you do not share location information.

8. Collection of Children’s Personal Information

 

The Website is not directed to children under the age of 13, and Trivantis does not collect or maintain personal information online from children we actually know at the time of collection are under the age of 13.  Should we discover that we have collected personal information online from a child who is under 13, we will promptly delete that personal information.  If you have concerns over the collection of children’s personal information on the Site, please contact us at the email address or phone numbers listed in our “Contact Us” page available at http://trivantis.com/send-us-a-message/.

 

9. Privacy Rights Notice for California Residents

 

California Code Section 1798.83 permits our users who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year.  If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared such information in the immediately preceding calendar year.

In addition, under California law, website operators are required to disclose how they respond to web browser “do not track” signals or other similar mechanisms that provide consumers with the ability to exercise choice regarding the collection of personal information of a consumer over time and across third party websites, to the extent the operator engages in that collection.

This law also requires website operators to disclose whether third parties may collect personal information about their users’ online activities over time and across different websites when the users use the operator’s website.

Third parties that have content embedded on our Website (such as social networking features) may set cookies on a user’s browser and/or obtain information about the fact that a web browser visited our Website from a certain IP address.  These third parties cannot collect any other personal information from our Website unless you provide it to them directly.
10. Third Parties

 

The Site may contain links to third party apps or websites.  We are not responsible for the privacy practices at these third-party apps or websites or their use of your information.  As such, we recommend that you review their privacy policies.

 

11. Security

 

We have adopted reasonable security measures, appropriate to the sensitivity of personal information, against unauthorized access, disclosure, loss or destruction of such personal information.  These measures may include reasonable technological, physical and organizational methods of security.  

The safety and security of your information also depends on you.  Where we have given you (or where you have chosen) a user name, password, or any other information required for access to certain parts of our Site, you are responsible for keeping this password confidential.  Your account is personal to you, therefore we ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure.  Although we have adopted reasonable security measures to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site.  Any transmission of personal information is at your own risk.  We are not responsible for the circumvention of any privacy settings or security measures contained on the Site.

 

12. Your Comments and Concerns

 

This website is operated by Trivantis.

All questions or comments concerning this Privacy Policy and our privacy practices should be directed to: info@trivantis.com.  For additional contact information, please visit our “Contact Us” page available at http://trivantis.com/send-us-a-message/.