Branching Scenario Example by Diane Elkins: Resolving Customer Conflict

This Lectora branching scenario example comes from the article “Using Branching to Put Your Learner in the Driver’s Seat of the Story,” by Diane Elkins, founder of Artisan E-Learning and co-author of the popular E-Learning Uncovered book series. This article is a chapter of the Keys to Storytelling in eLearning Trivantis eBook. Thanks to Diane […]