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CarlFink
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We have the same issue with the Success Factors LMS. You might try variations on the package type (e. g. AICC). That’s worse–sending question data using SCORM can crash the LMS on the server, or used to.

You can turn on debugging (or use Wireshark or another Ethernet recorder) to show your vendor that yes, your course is sending the information, they’re just ignoring it.

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