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I can’t find the forum post where I asked a similar question, but I do recall that it has to do with where in the course the answer page may be, specifically whether it is in the AU or not. Another idea may be to use a Go To -> Answer Page -> Open In New Window.
If the answer page is outside the AU, this may be the cause, so moving it inside the AU, maybe as part of a chapter/page at the end then use the Go To above to access the page. If you’re using a TOC, remember to exclude that chapter/page.
This is based on another post, There is a GoTo action that points to a page outside its AU, that may be similar in nature.