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I encountered a similar issue when I published to Pathlore. All of my captions were in SRT (which is the only option for output from Camtasia) and Pathlore was not picking up the captions. I tried XML and that worked like a charm, so I wonder if Pathlore has the same “limitation”.
If you do ever want to convert to XML, I found a great site (SRT to XML for JW Player) – the only drawback is that you can only do one at a time. When I use it, I add a checkmark to No CDATA, as it’s easier to read in case I need to make edits.