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Jennifer Valley
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@pnsibande2310 Typically the shutdown occurs when there are unsupported items in your PowerPoint file.  I would recommend checking:

  • The slide size is the same as or similar to what you are trying to import
  • In the slide master to make sure you delete anything not in use
  • From the slide master and on all pages, you don’t include any audio/video/images that are in older formats
  • Check to see that you don’t have an unsupported transition on each page or items in your title

Here’s a guidelines document about the importing PowerPoint process for reference: https://community.trivantis.com/knowledge-base/guidelines-importing-microsoft-powerpoint-content-lectora/

If the issue persists you may want to contact Trivantis Support with your title and PowerPoint.  Or you can share it on the Community for troubleshooting.