It looks like I’m working in LO 4.2. I checked my preferences and they are set to having CC set to on.
I don’t have the freedom to keep posting files. I have 2 week intervals that they will do this, so it makes it hard to test. What I have done is changed the videos I do have in the program to the default controller. When I publish it and open the home file on my desktop, I do see the CC tab and it is set at “on.” I have asked if they will replace my file to test this. I am waiting on a reply.
I do appreciate your assistance with this!