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Interesting issue… and strange that it’s only being reset on the second visit. Sounds like on the first time the variables are still stored in the browser cache or similar, only to be flushed out at some point and resetting the course.
Are all your user-defined variables set to “Retain variable value between each session?”
You can’t set this for any of the Lectora-defined score variables (if that’s what’s being displayed on your Results page) but you can set the test to “Retain Answers Between Sessions”.
Let us know how you get on!