We have two different retail systems. Our company acquired another company and didn’t update the store’s terminals to be the same across the board. So when I am designing courses and it requires a simulation of the retail system for clocking in, clocking out, etc. I have to make two different versions. We use the same LMS system for all of our stores.
When I say “capture” I am referring to in one of the retail systems we do have the ability record (capture) the process and then replicate it in Captivate. For the other we cannot do this, so we have to do screen shots of it instead.