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After reading several threads:

https://community.trivantis.com/forums/topic/exit-button-trigger-not-work-in-chrome-firefox-and-ipad/

 

https://community.trivantis.com/forums/topic/success-factors-lms-scorm-course-exit-button-not-working/

 

It seems this feature no longer functions as expected (correct me if I am wrong) due to new browser security features. In which case I will just do custom coding.