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Hi, I dont have a answer but the same question as you (3).
We also looking into how we can display CC like you want. We want the same player and CC position for sounds and movies. Its strange little box to have the captions for sounds? For now we dont use built in caption, we put them there manually but we really have. to find a way that both looks well and follow WGA. We just build a course in Storyline and there it worked much better.
We have not had that much time yet to investigate this properly so I hope there is a solution that we have missed=)
(We use online)