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Please understand we have gone to great lengths to support all browsers, only recently dropping IE 8 (within the last year). So sometimes this support requires creative solutions. With 20 years of legacy and hundreds of thousands of authors over the years sometimes a creative approach is necessary to keep things working for everyone.
I hesitated to post this, because it sounds too critical, but I think this is important.
You have posted that eLearning Brothers prioritizes legacy customers over potential current and new ones. You are implying that transparent support for currently-in-demand environments like phones is not a priority over continuing to support obsolete web browsers.
I personally believe it’s a mistake for you to favor IE over iPhone.