For the Northpoint Virtual tour, could you share an export of the scenario you are having trouble with to email@example.com? It would help to have the editable scenario in order to see what the actions and sequence of actions are.
As far as panning, if something is not visible, it has no position, so you can’t pan to it. Try using a transparent hotspot (which is tchnically still visible!) if you want to pan to something you can’t see.