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  • #420215 Score: 0
    Profile photo of Kostas Chronopoulos
    Kostas Chronopoulos
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    @kchronopoulos9321

    Thank you Joe.

    When I try to install the new build over the current 18.0.2 version, I get a “serial number invalid” message.

    Should I uninstall the previous version first?

    #420225 Score: 0
    Profile photo of Melissa O'Halloran
    Melissa O’Halloran
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    @mohalloran4832

    Kostas,

    I ran into the same issue. You will need to download it as a trial version (without your key) then when you activate it or launch the program for the first time you can enter your key at that time.

    Hope this helps.

    #420240 Score: 0
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    Johnattan Barona
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    @jbarona9656

    Kostas

    If you have v18.0.2 installed and activated, once you try to install the new version from
    https://www.trivantis.com/downloads/v1802/
    Just leave the license key blank, once it is installed Lectora will continue to run activated so no need to worry about the key.

    Let us know if this helps.

    #420308 Score: 0
    Profile photo of Kostas Chronopoulos
    Kostas Chronopoulos
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    @kchronopoulos9321

    Thank you very much Melissa and Johnattan! The problem is now solved and my licence was recognized.

    Enjoy your weekened!

    Kostas

Viewing 4 posts - 16 through 19 (of 19 total)

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