Viewing 9 posts - 16 through 24 (of 24 total)
  • Author
    Posts
  • #420215 Score: 0
    Profile photo of Kostas Chronopoulos
    Kostas Chronopoulos
    Member
    beginner
    intermediate
    wise owl
    picture perfect
    contributor
    friend finder
    @kchronopoulos9321

    Thank you Joe.

    When I try to install the new build over the current 18.0.2 version, I get a “serial number invalid” message.

    Should I uninstall the previous version first?

    #420225 Score: 0
    Profile photo of Melissa O'Halloran
    Melissa O’Halloran
    Member
    beginner
    intermediate
    picture perfect
    friend finder
    curious george
    wise owl
    contributor
    2 pts
    @mohalloran4832

    Kostas,

    I ran into the same issue. You will need to download it as a trial version (without your key) then when you activate it or launch the program for the first time you can enter your key at that time.

    Hope this helps.

    #420240 Score: 0
    Profile photo of Johnattan Barona
    Johnattan Barona
    Member
    beginner
    intermediate
    wise owl
    contributor
    curious george
    5 pts
    @jbarona9656

    Kostas

    If you have v18.0.2 installed and activated, once you try to install the new version from
    https://www.trivantis.com/downloads/v1802/
    Just leave the license key blank, once it is installed Lectora will continue to run activated so no need to worry about the key.

    Let us know if this helps.

    #420308 Score: 0
    Profile photo of Kostas Chronopoulos
    Kostas Chronopoulos
    Member
    beginner
    intermediate
    wise owl
    picture perfect
    contributor
    friend finder
    @kchronopoulos9321

    Thank you very much Melissa and Johnattan! The problem is now solved and my licence was recognized.

    Enjoy your weekened!

    Kostas

    #420883 Score: 0
    Profile photo of Dom F
    Dom F
    Member
    friend finder
    beginner
    intermediate
    wise owl
    curious george
    contributor
    2 pts
    @dfulgoni6403

    Joe,

    Thanks for providing this updated build. I downloaded and tried to install, but my current Lectora 18 license key is not being accepted on install. Any ideas?

     

    Thanks,

    Dominic

    #420931 Score: 0
    Profile photo of Melissa O'Halloran
    Melissa O’Halloran
    Member
    beginner
    intermediate
    picture perfect
    friend finder
    curious george
    wise owl
    contributor
    2 pts
    @mohalloran4832

    Dom,

    I ran into the same issue. You will need to download it as a trial version (without your key) then when you activate it or launch the program for the first time you can enter your key at that time.

    Just leave the license key blank, once it is installed Lectora will continue to run activated so no need to worry about the key.

    #421027 Score: 0
    Profile photo of Dom F
    Dom F
    Member
    friend finder
    beginner
    intermediate
    wise owl
    curious george
    contributor
    2 pts
    @dfulgoni6403

    Thanks Melissa. I appreciate the response. Just noticed that there was already an answer that I missed on this thread. Sorry guys! But that did the trick. Everything working now.

    #423583 Score: 0
    Profile photo of Jim English
    Jim English
    Member
    beginner
    intermediate
    wise owl
    friend finder
    picture perfect
    @jenglish7496

    Hi

    Just finished reading this thread.  I am having the same blank target challenges.  I see the link to the install files, but as I work for a financial services company, downloading and exe. file and installing is not always an option.  Is there any other fix that you are aware of?

    Thanks

    #423629 Score: 0
    Profile photo of Jim English
    Jim English
    Member
    beginner
    intermediate
    wise owl
    friend finder
    picture perfect
    @jenglish7496

    Hi

    FYI – If, like me you are awaiting the fix install there is a work around.  Build the trigger on the base of your page, then drag and drop to your button and change “Show” to “Click”.  Seems to be working.

Viewing 9 posts - 16 through 24 (of 24 total)

You must be logged in to reply to this topic.