Explore the community Forums Lectora Lectora Questions & Answers Blank Screen – SCORM Publishing V17

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  • #433103 Score: 0
    Profile photo of Neil Scott
    Neil Scott
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    I am republishing an existing title as a SCORM package to be loaded onto our LMS (Kenexa).

    Previously, the title was successfully published using Lectora 16. It loaded correctly on the LMS.

    If I re-publish the title in Lectora 17, it fails to load via the LMS, displaying a blank screen.

    I read that enabling ‘seamless play’ in V17 can cause these issues, so I disabled that. However it still fails to display correctly.

    I have updated a few other titles in V17 and need to load them into the LMS. However, they are all going to fail in the same way.

    I still have V16 installed, so I ran a test by re-publishing the old title. It displayed correctly after loading via the LMS.

    Any suggestions?

    To complicate things even further, I have also developed a different title using V18. I’m hoping for better success with that.

    #433132 Score: 0
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    Neil Scott
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    I have since completed further testing.

    I loaded titles developed in V17 into V16 and published them. They load and display correctly via the LMS.

    I also uploaded a title developed in V17 to SCORM cloud and it displayed correctly. The same title produces a blank screen when loaded onto our LMS (Kenexa).

    The bottom line is that V17 titles produce a blank screen in Kenexa LMS.

    Perhaps there are some publishing settings I can use to get a result in Kenexa?

     

    #433202 Score: 0
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    Johnattan Barona
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    Regarding the blank screen, there were fixes in v18 that may help you have you had any luck publishing with v18?

    #433258 Score: 0
    Profile photo of Neil Scott
    Neil Scott
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    V18 produced the same result as V17 ie. a blank screen.

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