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  • #304641 Score: 0
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    I have a YouTube video in my course and when viewing in the course it’s fine, however when I choose to go Full Screen on the video it’s blurry.

    I have changed the publish settings to not compress, but it doesn’t work. Any thoughts?

     

    Thanks!

    #304655 Score: 0
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    Jennifer Valley
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    curious george
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    @jvalley4735

    The issue happens if you re size the original frame and don’t maintain the ratio.  To fix it remove the video and re add it.  Then when you go to re size it be sure to hold the control button down.  You should get better quality that way.  If it’s still not looking that great make sure you’re previewing the content using F9 or by publishing to SCORM and checking in your LMS or ReviewLink.

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    Tried that at that doesn’t help either.  It looks fine when playing on the screen and not choosing the “Full Screen” option, it is just the Full Screen option that it looks blurry.

     

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    It sounds like a quality or sizing issue.  We use to produce videos at the size of full screen to make sure they’re quality matched the largest possible sharing size. Do you have access to the original files to be able to change the video size to match the full screen which may resolve the issue. Or maybe try reducing the compression or republishing the video to HD but then your file size will be significantly higher.

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