Explore the community Forums Lectora LMS Integration Buttons stop working halfway through course after publishing to SCORM

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  • #401272 Score: 0
    Profile photo of Phil Murfet
    Phil Murfet
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    Hi All,

    I’ve recently designed a course using Lectora 17 for my Business and having published to SCORM the Next, Previous, Home and Exit buttons stop working about halfway through the course.

    They were working fine on an earlier published version of the course, and all I’ve adjusted in the new version is the size of some images due to loading times on our work network.

    The buttons are defaulted throughout the whole course (i.e. not separate buttons for each page) so I’m confused as to why they’ve suddenly stopped when they work on the previous page!!??

    Any ideas or help would be appreciated.

    Thanks,

    Phil

    #401289 Score: 0
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    Math Notermans
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    @mnotermans5114

    Everything properly inherited from previous pages ?
    If you share a sample that might help us figure things out.

    #401305 Score: 0
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    CarlFink
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    @CarlFink

    “… I’m confused as to why they’ve suddenly stopped when they work on the previous page!!??”

    How about this random guess: on those pages you have some other object that’s higher in the z-order of the page covering them, so the mouse-click event never reaches them? I’ve done that. You could publish with Debug turned on and see if the event is happening.

    • This reply was modified 2 months, 3 weeks ago by Profile photo of CarlFink CarlFink .
    #401358 Score: 0
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    Tim K
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    @timk

    If I remember correctly, it’s not unknown that transitions may cause issues with buttons.

    #401362 Score: 0
    Profile photo of Phil Murfet
    Phil Murfet
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    Hi All,

    Thanks for your suggestions. I’ve published with Debug and the next button fires, but doesn’t actually do anything. It stops as follows:

    Action [Go to Next Page on Next] fired

    saveVariable for TrivantisEPS to [T]

    Nothing else happens after this. I’ve tried removing all transitions and still the same error occurs. I’ve also tried removing the page where the error occurs completely, but it now just happens on the previous page instead (which was originally working fine).

    Unfortunately I’m unable to share a sample due to the confidential content in the course.

    Any other ideas?

     

    • This reply was modified 2 months, 2 weeks ago by Profile photo of Phil Murfet Phil Murfet.
    #401372 Score: 0
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    Darrel Somoza
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    Yup, make a sample by swapping dummy content for the private content and post.

    #401376 Score: 0
    Profile photo of Phil Murfet
    Phil Murfet
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    Okay thanks – Sorry I’m quite new to posing in the community. I’m assuming I post the SCORM zip file?

    It works perfectly in offline mode, HTML etc. It’s just when posting to our LMS that the problem occurs.

    #401477 Score: 0
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    @mnotermans5114

    Do post a sample .awt or .pkg so we can inspect and test the course setup on other LMS’s. Let us know too what LMS you are testing with. Darrel wrote an excellent post here stating what to do to get adequate help. Browser and LMS you are testing on is important here..

    When requesting assistance – Please Read

     

    Most basics answers on your issue… is there anything after that next button ? Any other pages ? Else nothing for sure will happen…. and is there an action on that button..do add a message..so you can check whether it triggers or not.

    #401878 Score: 0
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    Robert Watkins
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    @rwatkins9162

    Hello,

    Ive also noticed this problem, but for me it was a mouse click sound at the title level not playing on some pages. I discovered that in Internet Explorer, our company’s default browser, that the issue was consistent. On switching to Chrome as the browser, the issue no longer occurs. Are you running it in IE by chance?

     

    #406499 Score: 0
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    Virginia Vander Roest
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    Phil – did you find a resolution to this?  I am having the same issue with a course.

    Disregard – I found another post that recommended removing transitions and that fixed my issue.

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