Hi there. Our offline content is inaccessible all of a sudden. When I try to launch it in IE or Chrome, I receive an error message with LectoraViewer.exe that “The program can’t start because awesomium.dll is missing from your computer. Try reinstalling the program to fix this problem.”
I do see there’s already awesomium.dll within the content folder, so what exactly is it asking me to do? I cannot ensure that this file is on a user’s computer nor would I know which folder it should be in. How can I ensure that my published offline content is viewable? It simply won’t launch.
You say, “When I try …” (emphasis added). Does this happen only on your computer, or everyone’s? If it’s just yours, reinstalling Lectora would probably resolve the problem. You might also just be able to re-register the DLL with the command:
regsvr32 /i awesomium.dll
I’m no expert but I believe that DLL is involved in web browser embedding. It would make sense that Lectoraviewer would use that, since the main publishing target is always HTML.
Generally, when reporting a problem, it’s a good idea to give your Lectora version, your windows version, etc. Also, if possible uploading the problem content here would let people test it.
When I publish a course to offline (ZIP / EXE / neither) from Lectora 17.0.6 / Windows 10, it works with no issues. You might try with a sample course, e.g. only empty pages with a next and previous button, just to make sure it does not result from something in your content (although I don’t know what that might be).
@kevinelmore, I strongly suspect a problem with your Lectora setup, and suggest that you try publishing from a different computer. (You can install the Lectora trial version on any system to test.) If I’m right, a reinstall might fix the problem. Probably would.