I am unable to get Closed Captioning to work at all. I’m using Publisher 18.1.4, Chrome 76.0.3809.100 , Firefox 68.0.1, or IE 11.855.17134. I am using VTT file. I have CC set to on as default. I cannot get the CC to work at all. In Chrome, I get “Unsafe attempt to load URL from frame.”
The previous courses I did with working CC also no longer work.
Hi @schapman1885 you mention that in Chrome you get “Unsafe attempt to load URL from frame.”, does FF and IE also give any sort of error message, or are they working for you and only Chrome is failing?
My Chome is Version 75.0.3770.142 and CC is working ok, I’ll update and see if I get this error.
This reply was modified 7 months, 3 weeks ago by tea.
Hi @schapman1885 I am able to run your sample title without any issues. You said you also had older titles that were working, but not they are also giving this error? Do you see this error with a simple publish to HTML, or is this in an LMS?
I searched for that error message and some things point to a domain issue. Were there any recent changes made to your network?
My older courses also no longer work. I cannot get it to run in FF at all, it won’t even start…gets caught in a loop. In IE, no captions. I am running this locally on my machine… so, I’m not sure what to do next.
Glad you’re able to see them in scorm cloud. I’ll check with some others to see if they know why you’d starting getting that issue when running locally. My Chrome is the same version as yours now, and I am still not having any problems with CC