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  • #408561 Score: 0
    Profile photo of Mike Keating
    Mike Keating
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    curious george
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    @mak95500

    We are having issues with lectora v17.1.17 (11469) activities shutting down after returning (bookmarking) to the activity.

    If we exit out of a lesson in Windows 10 & IE11 (11.1324.15063.0) and return to the lesson. The lesson opens on the page that we exited on. However, when we click on the next button the activity shuts down.

    We do not experience this issue on devices with Windows 7 & IE11 (11.0.9600.19129IS).

    The activity is published with
    SCORM 2004 Compliant
    The published course will be presented in a separate window than the LMS
    The published course will report Test/Survey Question interaction to the LMS
    Prompt the user to navigate to the last viewed page

    Options
    Use Lightbox pop ups
    Create ALT tags for images and buttons
    Publish for seamless play

    When I remove the “Publish for seamless play” the activity works fine in any IE version, but the issue has been transferred to Firefox.

    I have submitted a ticket with support and received just uninstall and reinstall lectora.

    Any help would be appreciated.

    Thank you,

    Mike

    #409822 Score: 0
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    Jennifer Valley
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    Did the uninstall work?

    #409853 Score: 0
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    Mike Keating
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    curious george
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    @mak95500

    Unfortunately, it did not.  I have sent the source files to support to see if they can identify the issue.

     

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