I’ve been experiencing frequent crashes to desktop without warning while working in Lectora Publisher version 18.0.2. Sometimes they happen while I am authoring, other times they happen while Publisher is in the background and is not being used. At their worst, these crashes have happened multiple times in the span of 30 minutes. I do not get any error message or warning when these crashes occur, or when I reopen Lectora.
Here’s some additional information about my configuration:
I’m running Windows 10 64-bit version 1803
Intel i5 7200U dual-core processor at 2.71ghz with 8gb ram
The files I’m working with are generally around 100 slides and are 200 megabytes in size. I’m usually only running chrome or outlook in the background while I run Lectora. I am also running Lectora at 1.25 UI scale (using the windows setting).
Crashing while you have the program minimized and without the focus makes me think that some automatic (timer-triggered) process is causing the crash. If you look in the project folder after a crash, which file has the newest access time? Might be a tipoff.
This reply was modified 4 months, 2 weeks ago by CarlFink .
The only time I have ever had regular crashing issues with Lectora was if I ever worked on project files that were on a network drive. I now make sure I copy any file that I am working on to my local drive.