Explore the community Forums Lectora Lectora Questions & Answers Issue on Publish for Seamless Play

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  • #433478 Score: 0
    Profile photo of Naresh K
    Naresh K
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    @Naresh

    Hi,

    When I publish the RCD (Responsive Course Design) with media (audio/video) course to “ Publish for Seamless Play”, it’s not working on Online URL (Upload FTP server and Sumtotal or SCORM). It’s showing the loading page going on. For your reference, please check attached screenshot.

    Also, when I uncheck the Publish for Seamless Play option its working fine, unfortunately we used media files on the course.

    Can you please help me.

    Regards

    Naresh

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    #433483 Score: 0
    Profile photo of Math Notermans
    Math Notermans
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    @mnotermans5114

    If you have custom Javascript in the course…it needs some specific formats to work in Seamless Play

    #433507 Score: 0
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    CarlFink
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    @CarlFink

    Hi, Naresh,

    Please tell us what version of Lectora you are using andwhat type of “media” you are including.

    Trivantis will doubtless request that you try using the very newest version of Lectora, which fixes several issues found in previous versions.

    #439320 Score: 0
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    Caterina Francone
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    @cfrancone5753

    Hi everybody,

    we found a similar issue with Lectora Inspire 18.2.1.

    If we publish a responsive course with seamless play enabled, the audio/video is playing but sinchronized actions are NOT working at all.

    #439615 Score: 0
    Profile photo of tea
    tea
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    @tea

    Hi @naresh  and @cfrancone5753 would it be possible to get a copy of your title?  What browser are you using, and is this on a desktop or a mobile device?  I have been trying to recreate this on v18.2.1 but not seeing any issues with the title I created

    #439654 Score: 0
    Profile photo of Caterina Francone
    Caterina Francone
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    @cfrancone5753

    Hi @tea

    The issue is failing synch with audio in table and phone devices with seamless play. We are using the last version of Chrome (the one used by our clients)

    I confirm the issue is still there with Lectora v18.2.2.

    Please find here attached an extract of the course, where page 2 and 3 are not working when published with seamless option.

    Thank you for your time

    Attachments:
    1. M0_4_Triv.zip
    #439686 Score: 0
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    tea
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    @tea

    Thanks for the title @cfrancone5753 I haven’t been able to recreate the error in my own title, but I can when I use yours. I haven’t figured out what’s going on yet, but I opened a bug and made the title available to our dev team.

    #439695 Score: 0
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    Tim K
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    @timk

    When I test your file both HTML and Scorm with Seamless play and open in moodle the events do work on a Samsung Galaxy Tab S and a Samsung Galaxy S7.

    #439728 Score: 0
    Profile photo of tea
    tea
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    @tea

    @cfrancone5753 we are working to get v18.2.3 out this week, and I am not seeing your issues with this release. Keep an eye out for it and hopefully it fixes your issue

    #439793 Score: 0
    Profile photo of Caterina Francone
    Caterina Francone
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    @cfrancone5753

    @timk thank you for your results: I tried the course only one tablet and 2 phones with Android OS 6. Did you use Chrome for the test?

    @tea: Sounds so good! Thank you for your never-ending dev work for improve Lectora.

    #439822 Score: 0
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    Tim K
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    @timk

    Test was:

    Android 6.0.1 (Tablet)

    Andriod 8.0.0 (Phone)

    Chrome 80.0.3987.119 (Both)

    Scorm 1.2

    Lectora 18.2.1

    Moodle 3.5

    I hope it helps.

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