Explore the community Forums Lectora Lectora Questions & Answers Lectora 17.1.2 fullscreen video cut off in Chrome

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  • #386025 Score: 0
    Profile photo of Dennis Peteranderl
    Dennis Peteranderl
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    curious george
    @dpeteranderl9908

    I recently updated to Lectora 17.1.2

    Since then videos in courses that I exported as Scorm packages and uploaded to Saba can’t be viewed in fullscreen mode on Chrome. The video is cut off in fullscreen mode so that everything that exceeds the dimensions of the original course is being cut off … instead the areas are the same grey as the background color I defined in Lectora.

    I didn’t have this issue before upgrading. The course itself was created in Lectora before the update and I didn’t change anything except for one typo. Does anyone have an idea how to fix this?

    #386048 Score: 0
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    Math Notermans
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    @mnotermans5114

    Publish in 17.0.6, i bet no problem then…

    #386052 Score: 0
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    Dennis Peteranderl
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    curious george
    @dpeteranderl9908

    How do I do that? Just downloading the service pack and installing over the existing 17.1.2?

    #395395 Score: 0
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    Andy Lockwood
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    @alockwood6897

    Have there been any developments/fixes on this issue? We’re having the same problem.

    #398100 Score: 0
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    Dennis Peteranderl
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    curious george
    @dpeteranderl9908

    There seems to be someone else having the same issue:

    Full screen view not working when published

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