I created a responsive course in Lectora 17 (Desktop) and we uploaded it to Pilot on our Cornerstone LMS. When we tested on iPads using iOS 9, everything worked.
When we tested on iPads using iOS 10, we got a 6 second video of a blue screen (shade of the blue screen of death) on the first two slides. You have to close the videos and you can continue through the course.
When we got to the first content screen we got a gray circle that showed up out of no where. When tapped, it refreshes the page. I checked the source. There is no hidden button anywhere on the page or at the root that would do that.
I attached pics.
I have a strong suspicion that Cornerstone is adding some kind of overlay that is causing this and have reached out to them as well. But we all know what forum the real brain power is in.
Anyone have thoughts on what’s happening here? Or experienced this?
Support hasn’t heard or anything and I don’t remember seeing anything on the community recently either. Hopefully, someone using the LMS sees your problem. You’re always more than welcome to share you post on social media for higher visibility if you have eLearning colleagues and peers.
Thank you so much for sharing this solution! I had the same problem with the blue video appearing in the app too. I also had a random grey dot appear on all course screens too. Changing the setting fixed it.