I recently installed Lectora 18 on my work machine, and it was working fine until 2-3 weeks ago. I closed out of it like normal, then the next morning when I attempted to open it again, it opened briefly and crashed immediately afterwards. I tried a few more times, restarting my computer each time, with no luck.
I submitted a support ticket, and was advised to download the service pack, which I did. If I shut down or close out of Lectora, I am not able to reopen it, and must reinstall the program in order to use the program. I have emailed Trivantis at least twice to advise of the issue, and have received no response.
Has anyone encountered this issue? If so, was it a problem with Lectora or something having to do with your machine?
I have not had the experience of 17 interfering with 18, but I haven’t had 18 installed for months because 17 works and 18 had bugs. (I haven’t had a reason to upgrade lately. I certainly hope those bugs have been fixed.)