Explore the community Forums Lectora Online Lectora Online Questions & Answers Lectora Online – Export Title from Trial Account to Full Account

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
  • #299695 Score: 0
    Profile photo of Diane Hickman
    Diane Hickman


    I began developing a title in the trial version of Lectora Online. I have upgraded to a full account now but the trial account and full account are separate.
    I want to be able to publish the title I created in the trial account & have been told the following, “You can export from the trial account and import into the full account through the file settings“, however when I try to export the title I get the following message, “This feature is not available in a trial version of Lectora Online. Please contact your sales representative to upgrade.

    Given it’s the weekend, I am hoping someone in the Trivantis Community, with expertise in this area can help me. I have a uni deadline looming!

    Thanking you in advance.


    #299778 Score: 1
    Profile photo of Joe Wieloch
    Joe Wieloch
    friend finder
    LUC16 Attendee
    verified member
    wise owl
    LUC17 Attendee
    picture perfect
    62 pts

    Hi,  usually we will upgrade your trial account when you order.  You can send an email to support@trivantis.com and ask them to enable downloads in your trial account.  They will re-activate your trial (if necessary) and enabled downloading for a temporary period so you can get the previous work you have done.

    We do not access anyone’s account without a support ticket but we will handle this immediately, sorry for any inconvenience.

    This post has received 1 vote up.
Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.