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  • #307026 Score: 0
    Profile photo of Mike MacBeth
    Mike MacBeth
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    @mmacbeth4106

    After I FTP my Lectora site and view it in Google Chrome, instead of the site I get one word in the browser, “undefined” or  “undefined” plus some of the text from the webpage. If I refresh the site is fine.

    This happens in version 12 and 16. Any ideas on how to correct this?

    #307028 Score: 1
    Profile photo of Mike MacBeth
    Mike MacBeth
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    @mmacbeth4106

    Here is what i see. Does this and all the computers in my lab.

    http://emstechlab.com/audacity/page295.html

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    #307033 Score: 0
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    Darrel Somoza
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    @Klaatu

    Hi, Mike. It seems to work okay in Chrome on my computer (Version 49.0.2623.87 m). A screenshot is attached.

     

    The vocabulary quizlet worked as did the link to the activity page.  The link to the definition of elastic worked and I was able to play the 1 kHz tone. The link to the waves intro also functioned correctly. I tried the Progress Check, however, the question does not get processed (I used my first name in the requester).

    Since the site works for you on a screen refresh maybe you should try to clear your browser cache and try?

    Darrel

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    #307040 Score: 0
    Profile photo of Sergey Snegirev
    Sergey Snegirev
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    @ssneg

    I just tested it and it works fine for me (Chrome 49.something.something). However, there was a non-critical error in the console. It seems to me that the preload function in Lectora is receiving a few empty arguments. A glitch like this could occur when moving between multiple Lectora versions. So now Lectora is trying to preload something that doesn’t exist, and some servers/browsers might be pickier about that than others… Hence the inconsistent error. I’m just thinking out loud. If you share your title source with me (via private message), I’d be happy to take a look.

    #307043 Score: 0
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    Sergey Snegirev
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    @ssneg

    Also, awesome course! I like that it is scrollable and not confined to a “slide-sized” frame.

    Also, Progress Check does not work for me. I can see the choices but I don’t see a button to submit my answer, see screenshot.

    #307045 Score: 0
    Profile photo of Jennifer Valley
    Jennifer Valley
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    @jvalley4735

    Love what you did with this course!  I opened it in Chrome and experienced no issues.  If your able to share the source files I know a lot of our developers would love to use this as a reference or insipriation! You can add it to our share section by filling out the form here: https://community.trivantis.com/share/share-new-content/

    #307060 Score: 0
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    Mike MacBeth
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    @mmacbeth4106

    Thanks for the response. I have tried that in the past on several student PC’s. Sometimes it works and other times not.

    #307061 Score: 0
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    Mike MacBeth
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    @mmacbeth4106

    I think it may be a version issue. All of the content was created in v. 11 and moved to 12 and then a week later to 16. I went back to 11 for a while since it worked. But finally decided to figure out why it did not work using 12 and 16.

    I like 16 but not only do I have issues with this but titles created in 16 are not loading at all. I get a white screen and a dialogue box telling me it was unable to load data. Of course that’s another issue. 🙂

    #307088 Score: 0
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    Sergey Snegirev
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    @ssneg

    Hi @mmacbeth4106, I looked at your files and there appears to be a little glitch in Lectora concerning preloading GIF files. @jvalley4735 should probably let the dev team know.

    When you add a GIF image to the title and set it to preload, the required JS code is not generated in the HTML output. So instead of “preload(image1, imageGIF, image3)”, the code is “preload(image1,,image3)” – and JavaScript does not like those sequential commas.

    To fix that, simply go to GIF’s properties tab and uncheck “Preload” box. Now Lectora will produce valid code. Which, hopefully, will resolve the Chrome problem you are having. Don’t forget to re-publish, re-upload and clear all caches, browser-side and server-side, before you test.

    #307123 Score: 0
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    Jennifer Valley
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    @jvalley4735

    I notified the dev team.  Thanks @ssneg!

    #350221 Score: 0
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    amanda hetherington
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    @ahetherington9113

    Can you please advise if this issue was fixed in Lectora?

    #350223 Score: 0
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    amanda hetherington
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    @ahetherington9113

    And if the workaround is still to de-select the preload checkbox, is there a way to do this for the entire title or only by finding each image individually?

    Thanks

    amanda

     

    #350468 Score: 0
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    Jennifer Valley
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    @jvalley4735

    According to the release notes, this was fixed in v17 (LD-3192). http://trivantis.com/inspire-e-learning-software/release-notes-17

    #350531 Score: 0
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    amanda hetherington
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    @ahetherington9113

    Thanks Jennifer.

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