Explore the community Forums Lectora Online Lectora Online Questions & Answers Number of BranchTrack Simulations changed?

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  • #449734 Score: 0
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    Eoin Walsh
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    curious george
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    @ewalsh.3688

    Hi,

    Does anyone know if BranchTrack feature in Lectora Online is a free trial?

    I thought by default we got 5 simulations per Lectora Online user, but when I open up the ‘account’ option in the BranchTrack pop-up, it seems to have reverted to 1 simulation (humorously stating I have 2/1 simulations), and shows my subscription has expired.

    I haven’t purchased a separate BranchTrack subscription (as we’re still evaluating options), so this is just the ‘built-in’ one I was using.

    Thanks in advance,

    #449778 Score: 0
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    Eoin Walsh
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    curious george
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    @ewalsh.3688

    Sorry, the screenshot didn’t upload originally – re-uploaded below.

    #449803 Score: 0
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    Eoin Walsh
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    curious george
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    @ewalsh.3688

    Fixed – looks like this was a BranchTrack issue, as they’ve updated my account back to 5 sims.

    Posting an update for anyone else who might of had the same issue.

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