August 16, 2018 at 8:49 am #404741
Good morning. I’m at a loss and have spent too much time on this to see the solution. I’m using Lecotra 17.0.6 (11165). I’ve attached a screenshot of my preview screen. Please let me know if you’re familiar with this error, and how to fix it.
Thank you for your time looking into my concern.
Attachments:August 16, 2018 at 8:57 am #404755
Stan MillerMember35 pts@smiller7502
Apologies if I’m missing something, but what are you expecting to see there that’s different from what the screen shot shows?August 16, 2018 at 9:05 am #404757
Sorry. The page is complex with many many groups, etc. Just all of a sudden, when I preview the page, it starts that way. Didn’t know if that was a known glitch, and I was not searching for the error correctly through the forum with the correct title.
It should load similarly to this image from another page in the course. (see attached)
Attachments:August 16, 2018 at 9:27 am #404762
I do see some external HTML-element in the screenshot. It is possible that cannot run in Run Mode and you need to test that in Page Preview Mode.August 16, 2018 at 11:47 am #404786
Bill MillerMember1 pt@bmiller2465
Typically, when I have issues with the preview not loading properly it’s because something script-wise is broken on the page.
To be honest, I rarely use the in-Lectora Preview mode. The browser preview gives you a better idea of how it’s going to come out when published. The developer mode of the browser is also way more useful when trying to debug.This post has received 1 vote up.August 18, 2018 at 5:37 am #404915
As Bill stated… in-Lectora Run Mode you shouldnot use for test. Always use Page Preview. If you need to walk through multiple pages…publish and preview. Only case you can rely on Run Mode is when you donot have external HTML-objects or other extras embedded. Seldom thus. Only if you use only plain standard Lectora elements.August 20, 2018 at 10:35 am #404933
Roz SchwartzMember13 pts@rgs55
I’m running into a similar issue. I have published Captivate Sims (to HTML5) that I embed using the Web Window. I used to be able to preview these in RUN mode on a Win 7 system. I recently upgraded to Win 10 and now cannot preview them in RUN mode. It does work, as you stated, when published or viewed in a web browser. So, I’m thinking that something changed with Windows, but I’m not sure. I contacted Trivantis support, but no answer at this time.August 20, 2018 at 9:58 pm #405012
@rgs55: if the only change was going from windows7 to windows10, the obvious reason lies indeed within Windows. Security change probably. But nevertheless if Lectora works different between those 2 Window installations, is also something Trivantis should be concerned about and try to fix.August 21, 2018 at 11:52 am #405081
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