Pick Up Where You Left Off Explore the community › Forums › Lectora › Lectora Questions & Answers › Pick Up Where You Left Off Tagged: navigate, viewed Viewing 10 posts - 1 through 10 (of 10 total) Author Posts June 15, 2017 at 2:17 pm #360338 Score: 0 Steven TruittMember Karma: 3 pts@struitt Anyone else having and issue where the “Prompt the user to navigate to the last viewed page” box is checked, but when someone returns to the course it takes them to the beginning of the course? We are having this issue in multiple browsers and it seems to only be in the last few weeks. June 16, 2017 at 7:50 am #360513 Score: 0 Jason DalrympleMember Karma: 46 pts@JasonADal Could it be LMS related? Especially if it’s a cloud-based LMS (i.e., Cornerstone), there may have been some changes on the back-end that blew up settings for the course there. June 16, 2017 at 8:28 am #360522 Score: 0 Steven TruittMember Karma: 3 pts@struitt Not sure…we are testing new and old courses in multiple browsers using different settings to see if we can pinpoint the cause. We found this in the list of Known Issues, but are still working for a resolution: “Bookmarking for SPP and no Lightbox Pop Up does not return you to where you were” June 20, 2017 at 11:52 am #361056 Score: 0 Jennifer ValleyMember Karma: 114 pts@jvalley4735 If it’s on the known issues list I would suggest contacting Support. They’ll usually have information on how or why the issue is being created along with an alternative solution if one is found. June 22, 2017 at 3:41 pm #361307 Score: 0 Trivantis SupportMember Karma: 19 pts@Support Do you have Web Accessibility turned on? Or in the publish options, do you have Lightbox windows turned off? June 26, 2017 at 9:37 am #361566 Score: 0 Steven TruittMember Karma: 3 pts@struitt We believe the following combination is working for us: Under the title options: Disable – Accessibility Settings Enable – Retain tracking status between sessions Enable – Enable Responsive Title …with ‘Lightbox’ turned off. June 26, 2017 at 9:40 am #361568 Score: 0 Trivantis SupportMember Karma: 19 pts@Support The bug appears when you have RCD enabled but Lightbox off. You need both to be turned on for bookmarking to work. We hope to have this fixed in our next service pack. June 27, 2017 at 3:10 am #361631 Score: 0 mallow76 Member Karma: 23 pts@mallow76 I have a title that has not got RCD enabled and bookmarking wasn’t working on our LMS until I enabled Lightbox. June 27, 2017 at 12:21 pm #361674 Score: 0 Steven TruittMember Karma: 3 pts@struitt @mallow76 Just curious, what LMS are you using? June 28, 2017 at 2:19 am #361727 Score: 0 mallow76 Member Karma: 23 pts@mallow76 It’s one called AtlasCloud. It’s not a big or well known one. Everything worked fine until very recently. definitely a bug introduced in a recent version of lectora. This reply was modified 2 years, 8 months ago by mallow76 . This reply was modified 2 years, 8 months ago by mallow76 . Author Posts Viewing 10 posts - 1 through 10 (of 10 total) You must be logged in to reply to this topic.