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  • #317765 Score: 0
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    Steven Truitt
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    @struitt

    Hi all.  Just wanted to throw this out there to see if anyone else was running into this.

    My coworker put a course in Review Link that was built with Storyline.  The issue I run into is that when I am in Review Link and enter a comment the ‘New Comment’ button then fades and doesn’t come back.  I can’t enter another comment.

    I’ve continued to the next page in the course thinking I could only enter one comment per page, but no, I have to refresh, which starts the course over again.

    #317915 Score: 0
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    Jennifer Valley
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    @jvalley4735

    Does the course work outside of ReviewLink?

    #317921 Score: 0
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    @struitt

    Yes.  In fact, it works in Review Link, however if I leave a comment I am not able to leave another unless I go out of the course and come back in (which brings me to the first page of the course in this instance).  So for me to leave four comments I would have to start the course four different times.

    #317925 Score: 0
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    @jvalley4735

    I remember a similiar issue being reported previously but I could of swore it got fixed.  What version of ReviewLink are you running?

    #317935 Score: 0
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    @struitt

    3.0 I believe.  How can I check to be sure?

     

    #317938 Score: 0
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    @jvalley4735

    I forgot that ReviewLink automatically updates so you should be on 3.1. Apparently it’s a known issue for the current version when using Internet Explorer.  The developers will be looking at publishing a fix and in the mean time they have  a work around. I was told that if you resize the browser window or minimize/maximize the window the New comment button is enabled again.  Can you confirm that works?

    #317944 Score: 0
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    Jim Jones
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    @jjones5058

    Clarification, if you just collapse and expand the comment window pane the New Comment button should get re-enabled.

    #317981 Score: 0
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    Steven Truitt
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    @struitt

    Through a lot of opening/closing/minimizing/reopening it seems to be working (all of this is in Chrome).  I should have a new course to add to Review Link soon so I can check it again with new material.

    Thanks all!

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