Explore the community Forums Lectora Lectora Questions & Answers Survey Page Not Displaying Correctly

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  • #306578 Score: 0
    Profile photo of Jeff Pfleger
    Jeff Pfleger
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    @Jeff

    I am creating a Survey and when I publish and view it, the first page inside the Survey won’t render properly, causing it to lose all graphics and buttons.

    #306581 Score: 0
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    Darrel Somoza
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    @Klaatu

    It seemed to work okay for me. The only thing I noticed was that the last five questions were missing the labels above the selections (Strongly agree, etc.). Nice work.

    Darrel

    #306594 Score: 0
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    Jennifer Valley
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    @jvalley4735

    I downloaded the course, previewed it using offline,  and experienced the same issue with the first survey page. I’ve done some basic checking/edits but I can’t seem to pin point the issue.  I’m going to get Support involved to see if they have any suggestions.

    #306602 Score: 0
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    Jennifer Valley
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    @jvalley4735

    @jeff – What version of Lectora are you running?

    #306611 Score: 0
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    Jeff Pfleger
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    16.0.2. Publisher.

    Thanks.

     

    #306612 Score: 0
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    Jeff Pfleger
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    @Jeff

    Thank you. Just to be sure, the problem isn’t showing up when I run from Lectora – it only shows up once I publish it as a single-file executable and then run that…

    #306613 Score: 1
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    Jennifer Valley
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    @jvalley4735

    I seen that!  Tested it by publishing to HTML and it seems fine.  It’s with the Support team so I’ll give you an update when I get one 🙂

    This post has received 1 vote up.
    #306614 Score: 0
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    Tim K
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    @timk

    You have set the survey to submit its’ results to Google Drive. I suppose that can’t be done from .exe. When I uncheck “Custom Results Submission” the survey looks very nicely.

    Tim

    #306616 Score: 0
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    Jeff Pfleger
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    @Jeff

    I’ve never had a problem using single file executable and Google drive before, but this is the first time I’m attempting a Survey, rather than a Test.

    #306617 Score: 0
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    Jennifer Valley
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    @jvalley4735

    Here’s the response I got from Support “It appears there is a bug in Lectora 16.0.2 when you attempt to submit a survey via email, Google drive or script for an Offline published course. It is causing a JavaScript error on the page, hence it not displaying correctly. Tests seem to function without issue.” He suggested changing the survey to a test with no passing threshold.  The bug has been passed to our development team for further investigation.

    #306619 Score: 0
    Profile photo of Jeff Pfleger
    Jeff Pfleger
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    @Jeff

    Thanks! I’ll change it to a test.

     

    #306620 Score: 0
    Profile photo of Jeff Pfleger
    Jeff Pfleger
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    @Jeff

    It’s doing the same thing as a test. 🙁 The first page within the test won’t render appropriately

    #306621 Score: 1
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    Jennifer Valley
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    @jvalley4735

    Hmmmm….it’s working when I switch it over.  Try my files.

    This post has received 1 vote up.
    #306623 Score: 0
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    Jeff Pfleger
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    @Jeff

    Not sure why it didn’t work for me, but thank you so much!

    #306624 Score: 0
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    @jvalley4735

    No problem!

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