Explore the community Forums Lectora Lectora Questions & Answers Survey Page Not Displaying Correctly

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  • #306625 Score: 0
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    Jeff Pfleger
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    wise owl
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    @Jeff

    It seems the problem comes up when I send the answers to the Google Drive. If I remove that function, it works fine.

    #306626 Score: 0
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    Jeff Pfleger
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    @Jeff

    It’s not working again. It has something to do with having it go to Google Drive. As soon as I set that, it goes back to not displaying the first page properly.

    #306627 Score: 0
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    Jeff Pfleger
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    @Jeff

    I also notice that on Google Drive (when I run from Preview Mode – answers flow through to Google Drive) #16 is missing, which I thought only happens with Surveys. It’s like there’s a cache which remembers this was originally a survey. But when I completely re-built it from scratch as a test, I had the same problem with the first page, just not missing answer 16…

     

    #306666 Score: 0
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    Jennifer Valley
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    @jvalley4735

    Can you re-upload the files so I can pass them along to Support or open a support ticket and put it to the attention of Ed and in regards to support case #130489? He’s been unable to recreate the issue again using the files I provided so I’d like to pass them along without opening it or making edits.

    #306673 Score: 0
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    Jeff Pfleger
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    @Jeff

    Sure! Here you go…

    #306681 Score: 0
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    Jennifer Valley
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    @jvalley4735

    Here’s the response from support: “It seems the issue is not specifically related to surveys, as it all revolves around the option to prompt student for name. If that option is selected, then it works. If it is not, then it causes a JavaScript error. ” He’s updated the development team so they’re aware of the new information.

    #306683 Score: 0
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    Jeff Pfleger
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    @Jeff

    Good to know. As it’s a survey, I’m generally wanting people to be as honest as possible, and providing names is generally not helpful toward that end. I don’t have any classes to give this to for a while, so hopefully they’ll resolve the issue before I do. Thanks for the follow up Jennifer!

    #322649 Score: 1
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    Trivantis Support
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    curious george
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    @Support

    Hi!

    This issue was resolved with our latest Lectora release, v16.2.1.

    This post has received 1 vote up.
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