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  • #425164 Score: 0
    Profile photo of Karen Jones
    Karen Jones
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    @kjones4547

    All of my text is identified in Lectora styles, no custom css files.  Since I updated to 18.2 and I run or preview the course, all of my text is now showing up.  For example, the text Module R101 (subtitle style) appears as:

    div aria-live=”polite” id=”text13347″>a id=”text13347anc” style=”display:block;height:0px;width:0px;”>/a> p lang=”en” style=”margin-left:0px;text-indent:0px;margin-top:0px;margin-bottom:0px;text-align:center;” > span class=”text13347Font1″ >Module R101 /span >/p >

    Any idea why this is happening?

     

    #425168 Score: 0
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    Johnattan Barona
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    @jbarona9656

    Hi Karen,

    First I would like you to try publishing with the option “Publish all pages” checked on this can be found in your HTML options tab when you go to publish the title.

    If this does not resolve the issue please submit a support ticket and attach the title that is giving you the issue. Mention that I sent you so it comes directly to me.

    Thanks

    #425170 Score: 0
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    Adam Cain
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    @cainam

    Do you mean you upgraded to 18.0.2?

    If so, perhaps update to the latest available 18.1.1 and see if you still have the same issue?

     

    #425174 Score: 0
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    Karen Jones
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    @kjones4547

    I had 18.02.2 and updated to 18.1.1.  That’s when the problem started.

    #425181 Score: 0
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    Adam Cain
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    @cainam

    Does this happen with all courses, or just one in particular?

    #425183 Score: 0
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    Karen Jones
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    @kjones4547

    <span class=”handle-sign”>@</span>jbarona9656 The issue remained after publishing to HTML.  I’ll put in a ticket and upload the course for you to review.

    #425185 Score: 0
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    Karen Jones
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    @kjones4547

    Adam,  it is not consistent.  Happening with some and not with others.

    #425210 Score: 0
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    Darrel Somoza
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    @Klaatu

    Karen, it would be very helpful if you were able to post a sample awt that has this occurring.

    #425265 Score: 0
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    Karen Jones
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    @kjones4547

    Here is the first part of the course that is having issues.

    #425271 Score: 0
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    CarlFink
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    @CarlFink

    Trying to open and publish the file you uploaded in 17.0.6, I get multiple errors about missing resources and an action with no target. I didn’t go any further.

    #425331 Score: 0
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    Karen Jones
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    @kjones4547

    I pulled the content into our standard template file in an attempt to determine the issue, made one change at a time, and then ran/previewed the course.  It is being caused by the Enable Dynamic Text Option.  The text that doesn’t have it shows up fine, but any that are designated dynamic text (which is a lot of our content) is.

    If I deselect the option and run/preview, the font is fine.  If I select it, I get the html <div>.  Thankfully I don’t have to recreate the courses, but it means no dynamic text file…

    <span class=”handle-sign”>@</span>jbarona9656 – wanted to make sure you saw this.

    #425632 Score: 2
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    Johnattan Barona
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    @jbarona9656

    Hi Karen,

    Thank you so much for identifying the issue, we were able to reproduce the problem and come up with a solution.

    Please be on the lookout for the next maintenance release.

     

    This post has received 2 votes up.
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