Hi Carol, in a previous post it was mentioned that closing and reopening Lectora cleared unpopulated dropdown. Can you try this and let us know if it clears your issue? This may help us in determining what is going on, we have not been able to recreate this here so far.
Hi Carol, I brought this up at our status meeting. One of our other testers was seeing this and noticed he was getting a js error. He traced that down to his time being off on on his PC. Once he set his time zone and system time to the correct time it was ok for him.
Can you check your time and time zone, let us know if that resolves the issue?
Hi Carol, is your PC set to sync with an internet time server? The only way we’ve been able to get the empty drop downs is with the time off, but I’m not sure how much it needs to be off. I reset my time slightly and had the error, but I typically run with sync to time.windows.com. Can you check that one last thing, then I’ll update dev and see what me may try next