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  • #297867 Score: 0
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    The AV-ator
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    @TheAv-ator

    Is the main Trivantis site down for maint. or something? I keep getting errors trying to get on to it.

    Trying to get to trivantis.com from google or from the links at the top of the forum page results in an error in Chrome. Trying to get to the shop now links from the community page or trying to get to a specific product page from google results in a 404 error.

     

    #297870 Score: 0
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    @ssneg

    Yep, same here for me.

    #297895 Score: 0
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    @ssneg can you follow steps 1 and 2 on this and see if it still is giving you an error?  http://www.fixedbyvonnie.com/2014/12/3-ways-to-fix-webpage-redirect-loop-error/

    #297914 Score: 0
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    @ssneg

    @tcavalier I just checked, trivantis.com opens alright in Safari on Mac, Chrome and IE on Windows (running in VM), but it doesn’t open in Chrome on Mac, too many redirects. The steps 1&2 didn’t help and I’m not going to reset all settings in my main browser. When I need to access lectora.com, I’ll just use Safari 🙂 Interestingly enough, it doesn’t happen to any other websites I’m visiting.

    #297917 Score: 0
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    @ssneg Okay thanks, no problem. I just wanted to confirm, in our internal tests following steps 1 and 2 fixed the issue some were experiencing, something to do with cookies in chrome.

    #298027 Score: 0
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    @ssneg Looks like we have been able to resolve the issue with any other users seeing the issue. Please let me know if your still experiencing it. Can you try 1 more time in chrome on mac to confirm its good to go?

     

     

    Thanks for all the help as always

     

     

    #298041 Score: 0
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    @ssneg

    @tcavalier Works ok now! 🙂

    #298055 Score: 0
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    Go team!!

    Thanks for double checking. @theav-ator you also should be able to use chrome again.

     

     

    #298090 Score: 0
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    Yes, everything works for me as well! Thanks guys!

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