June 18, 2018 at 9:52 AM #399820
I am trying to set up feedback to the client from the users. The user needs to type a response to a question.
Then the user hits a submit button and the response should go to an email address and automatically be sent.
How can I do this?
Thank you for your help.June 18, 2018 at 10:37 AM #399825
Zachary LiquormanMember8 pts@zliquorman1276
The feature to send an email to a specified address with survey/quiz/variable data does not currently work in Lectora Inspire. It stopped working when Lectora stopped supporting a Flash-version of the application (I forget how many versions ago this was). I seem to recall someone from Trivantis mentioned that they’ve intentionally left the button in the Lectora application because they may try to re-address and fix this at some point.
For now though, there are many other methods to transfer survey data.
So, let’s start with the first step: Where is/will your content be hosted? Is it on an LMS? A server run by your company (or rather, your client’s company)? Both? Or will it be hosted on a third-party site separate from you and your client’s servers?
Based on your question, I take it you have simply set up a survey in Lectora that the user will answer? If that’s the case, you’ve already simplified the problem to an extent, because Lectora’s surveys are set in such a way to package the responses to be ready for transfer without any additional work needed from your end.
This is where it gets tricky though. When you’re not working for a client in-house, you still need a programmer/IT person who works with server-side scripting for the client to work with you to set up a data transfer. They can go over options with you, but a CGI will likely be the simplest solution, and they’ll still need to set up a database to collect the information (in all likelihood).
See this topic for more info: https://trivantis.com/help/Lectora/17/ENG/Lectora_Help/Content/5010.html
Most e-learning software, Lectora included, are designed to work easiest when the published content is being hosted by the same group that will be reading/collecting the data, whether it’s on an LMS or your own company’s servers.
However, all of this usually requires back-end programming experience, and it seems a lot of e-learning designers don’t have this, hence why you’ll likely need to work with someone on the back-end programming team for your client.
June 18, 2018 at 11:22 AM #399830
- This reply was modified 2 years, 4 months ago by Zachary Liquorman.
Thank you Zachary.
It will be on an LMS but through a third party. So, I will speak with the third party about the programming for this part of the course. Thank you so very much. Your answer was very concise and helpful.
All the best,
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