I’m in need of help. We are trying to get a web window to show within a course, so that employees can complete hands-on training within the course file – rather than exiting the course to visit another website. I can’t get any web address to work. It just pops up with an error message saying the web address failed to connect. I even tried using something generic like Google.
The steps I am using are: Insert, Web Window, choose Web Address, type: https://elwoodtest.erecruitcloud.com/ into the URl box – select Preview and it appears to be working. But when I hit OK and try previewing it nothing happens. I tried publishing the course to our LMS (CourseMill) and it’s just a white screen with the error message that the web address failed to connect. Is there something else I should be doing? I tried updating to the latest version of Lectora this morning and that did not do the trick.
When I put your url into a web window, the connection fails with “This content cannot be displayed in a frame. The publisher of this content has prohibited the display in a frame.” Google cannot be displayed for the same reason.
There are a couple of Response Headers coming from elwoodtest.erecruitcloud.com that are important (see attached image)
Referrer-Policy: strict-origin-when-cross-origin – this says if you have a https:// url specified in the web window that you need to also have the course or web page served from https:// as well. If you serve the course from http:// … then the web window will not load.