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  1. Profile photo of
    Mikki Teneyuca

    Is there a way to change your user name?

  2. Profile photo of Mkia

    If lectora is installed in German, is it possible to change the interface language to English…and how?

  3. PAm McLeod

    Can I reinstall just SnagIt? ( I don’t want to reinstall my whole suite and risk impacting the courses I have in development)

  4. Profile photo of Trivantis Support
    Trivantis Support Post author

    Yes, you can re-install just Snagit. But you need to use the regular Lectora installer .exe file and select a “Custom” install, not the default.

  5. Profile photo of Jennifer Valley
    Jennifer Valley

    Yes, you can choose the “custom” option which gives you the choice of which programs you want to install.

  6. Mario

    Good Day

    PLease advise if the Lectora Inspire license is registered to an e-mail address. If so , is it possible to transfer or assign to a new user/e-mail address?


  7. Michael Laymon

    Please explain what is offered in terms of User and Group administration concerning off-site access to Coursemill. We would like to be able to control who can access as well as when (for hourly employees).

  8. Olabisi Awoyele


    I’ve installed the Lectora suite with Camtasia, SnagIt etc for one of my users. I ran it with my admin account and put all the details including activation key in the boxes. I set up the proxy appropriately and when I click ‘activate now’ it returns the error ‘the certificate authority is invalid or incorrect’ Please advice

  9. Joumana

    Would an update to Windows (Windows 7 to Windows 10) cause any Problems to the installed Lectora on my Laptop?

  10. Wade Neubauer

    Our IT department has attempted to install Lectora Inspire on Windows 10 multiple times. Lectora and Camtasia work fine, but when trying to launch SnagIt we keep getting the error message “The application was unable to start correctly (0x000007b).” They have attempeted to use the Custom Install to install SnagIt to the Program Files folder instead of the Program Files x86 folder, but it keeps going back to the Program Files x86 folder. Is there a fix for this?

  11. Claudia Geschke

    is it possible to have Version 12 and 16 installed on the same PC?

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