The bug appears when you have RCD enabled but Lightbox off. You need both to be turned on for bookmarking to work. We hope to have this fixed in our next service pack.

Do you have Web Accessibility turned on? Or in the publish options, do you have Lightbox windows turned off?

I’ve written the cursor problem up as a bug for our developers, thanks!

We reviewed this issue with our Lectora Online developers and it is a bug. The current menus are’t working on mobile devices the way they should. The  work-around, for now, is to not use the menu object in the mobile views. Drag it off the page and instead use a drop-down list version of the Table of Contents object.

We’ll work to get this f…[Read more]

Yep, that could be it. If you company is loading IE without those options enabled it will affect anyone using IE.

When you say “On Page Show” do you mean an OnShow action at the page level?

Hi Gary,

So you’re using the “Add Animation” option? Have you checked the course on SCORM Cloud or ReviewLink?

Hi Andy,

I reviewed the support case you had with Ed and it looks like it was a bug fixed in one of our service packs. I hope it was resolved for you when you updated.

The auto-update for Lectora v16.2 was pulled after we found the issue. It was then turned back on when we released v16.2.1 so that any customers who had gotten v16.2 before we pulled it could get the new update with the fixes.

You can always opt out of the auto-update when it pops-up and you can also go into the Lectora Preferences and disable it…[Read more]

That is a known bug, I’ll make sure they add it to the Known Issues page.

Do you have or could you create a sample title that has the issue?

Hi!

This issue was resolved with our latest Lectora release, v16.2.1.

I would try restarting Lectora with the “Run as Administrator” option. Then try the update again. If that doesn’t work, download the file from our website and run it that way (http://trivantis.com/service-pack-downloads/).

“Run as Administrator”

Make sure Lectora is closed.
Right-click the Lectora shortcut on your desktop or in the Start…[Read more]

Which version were you on when you applied the update? v16.1.2 or v16.2?